Lead capture refers to the structured recording of prospect data at the point of contact. With digital business cards, this happens in three complementary ways:
Lead-capture form: A customizable contact form that the prospect fills in themselves after scanning the card, or that the staff member completes on the device. Common fields are name, company, email, area of interest, plus free-text notes and qualification attributes for lead scoring.
Business-card scanner: An OCR function (optical character recognition) that photographs a printed paper business card and automatically converts its content into a digital contact object, ideally as a vCard per RFC 6350 (vCard 4.0, UTF-8), so that the contact imports correctly across devices and into Outlook, iOS, Android and CRM systems. In practice, vCard 3.0 (RFC 2426) remains widespread because of its broadest compatibility.
CRM sync: The automatic hand-off of the captured lead to a CRM or marketing system via native connectors (such as HubSpot, Salesforce, Zoho, Microsoft Dynamics) or a REST API. Without this connection, a media break arises again, as leads would have to be exported and imported manually.