Tapni

Tapni is among the B2B-oriented providers in our comparison and achieves an overall score of 82 – 4th place. The company, founded in 2021, is operated by Tapni GmbH, headquartered in Vienna, while development and operations sit with Tapni d.o.o. in Novi Sad (Serbia).

Unlike pure single-user solutions, Tapni brings a mature team product: a dedicated admin console at business.tapni.com, central employee provisioning and connectivity to common identity and CRM systems. The score is composed of strong individual values for feature scope (88) and user reviews (90) as well as solid values for GDPR (84), team admin (82) and price-performance (80); the support-language value (70) comes out lower.

Anyone looking for a solution with genuine team management and accepting the non-German headquarters will find in Tapni a serious candidate.

On data protection, Tapni achieves 84 points – a solid value carried by its data storage. According to the privacy policy, all customer data is hosted, processed and stored on Amazon Web Services with a hosting location in Frankfurt; edge delivery via Vercel takes place exclusively within the EEA (Frankfurt region).

Tapni provides a data processing agreement (DPA) under Art. 28 GDPR, appoints a data protection officer (dpo@tapni.com) and references ISO 27001 conformity with certificates available on the website. The decisive caveat from a German B2B perspective: AWS is a US cloud provider, not a German hosting company – the data center is indeed located in Germany/EEA, but the operator is subject to US law.

In addition, Tapni itself is not a German company (Vienna/Novi Sad). A SOC 2 certification is not mentioned. As sub-processors, the policy names, among others, Shopify, HubSpot (EU servers), Sendcloud, Hotjar and Littledata.

For most GDPR requirements the constellation is viable; anyone demanding genuine data sovereignty with a purely German provider and hosting company must weigh things up.

The B2B core is Tapni's strength and is reflected in the scores for team admin (82), enterprise integration (78) and feature scope (88). Through the admin console business.tapni.com, employee profiles can be rolled out via CSV or Google Sheets and synchronized via directory sync with Microsoft Entra ID/Azure, Okta, Google Workspace and Slack.

There are roles and permissions (RBAC), team templates as well as SAML SSO with just-in-time provisioning and Microsoft Entra ID connectivity. On the integration side, 16 connections are available, including seven CRMs (Salesforce, HubSpot, Pipedrive, Zoho CRM, Microsoft Dynamics 365, Attio, Odoo) as well as a public REST API with API key authentication.

Honestly named among the limitations: SCIM provisioning and OIDC are not documented (only SAML is substantiated), and MDM support for rollout on company devices is not substantiable. This explains why enterprise integration, at 78, is slightly below the other B2B values – for most sales and GTM teams the feature scope is nonetheless clearly sufficient.